Our Service Commitment

Ordering made easy

It is hugely important to us that you are happy with every Suzannah purchase.

And we realise that buying beautiful dresses online isn’t easy.

So to help with your decision-making we encourage you to contact us by email (enquiries@suzannah.com) or telephone (07902 433948). We have years of experience with the fit of our more tailored dresses and can help you with any kind of question – from sizing, to what style might best suit you. We can also help you discover if the tea length dress you had your eye on is above or below the knee on you!

Please don’t be shy. We are more than happy to help and this personal commitment means that very few customers need to return our products.

We also offer a bespoke service via an in-store consultation.


If its alterations you need, we have an excellent non profit-making service. For more info click here.